82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : London, United Kingdom
Level : Staff Line level
Posted : 06 May 2025
Job Role : Front Office Agent
Recruiter : Accor Hotels
Job Ref : HOZ69560
Employment Type: Permanent
Job Type :
Validate Through : 2025-06-04
Salary Description: Competetive Salary Offered
ACCOR
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.
Job Description
Your smile can be felt even at 3AM.
At ibis London Canning Town, we're more than just a hotel. We're a vibrant, welcoming space where personality and professionalism go hand in hand. We're currently looking for a Night Team Member to join our Front Office team and deliver exceptional service to guests around the clock.
What You'll Be Doing
Delivering a warm and efficient welcome to late arrivals and handling night check-ins and check-outs
Managing night audit procedures and end-of-day reporting
Responding to guest requests with a positive, can-do attitude
Ensuring guest safety and security, including regular floor walks and handling any incidents
Supporting with light cleaning, breakfast prep, or bar service if needed
Preparing the hotel for the morning handover with a clear and organised approach
Qualifications
Previous hotel or front office experience is great, but we'll provide full training
Someone who is calm under pressure, organised, and happy to work independently
A natural communicator with great attention to detail
Comfortable with technology and confident using systems (training provided on Opera Cloud)
Flexible and reliable, with availability for night shifts, weekends, and holidays
Additional Information
What's in It for You
Be part of a growing, people-focused brand with real personality.
Enjoy a flexible schedule and a healthy work-life balance.
Free meals on shift and staff discounts.
Opportunities for training and personal development.
A relaxed, creative space where your ideas matter.
Sound like you?
Hit apply and join the Ibis Canning Town family. Whether you're looking to grow or bring your energy to a new role, we'd love to hear from you.
Atithi Jaiswal
Mumbai, India