Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member
December 2017 - August 2020 (3 Years)
JumboForce/Etihad Airways account, United Arab Emirates UAE-installing and configuring computer hardware operating systems and applications; br-monitoring and maintaining computer systems and networks; br-talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; br-troubleshooting system and network problems and diagnosing and solving hardware or software faults; br-replacing parts as required; br-providing support, including procedural documentation and relevant reports; br-following diagrams and written instructions to repair a fault or set up a system; br-supporting the roll-out of new applications; br-setting up new users\ accounts and profiles and dealing with password issues; br-responding within agreed time limits to call-outs; br-working continuously on a task until completion (or referral to third parties, if appropriate); brprioritising and managing many open cases at one time; br-rapidly establishing a good working relationship with customers and other professionals, such as software developers; br-testing and evaluating new technology; br-conducting electrical safety checks on computer equipment.
April 2016 - December 2017 (1 Year)
Jumbo electronics/Etihad airways account, United Arab Emirates UAE• Provides first line of troubleshooting and identify the cause of the problem.
October 2015 - January 2016 (1 Year)
StratNet/Globe telecom, Philippines• In charge of Router and switch configuration including troubleshooting Configuring setup for data connectivity for a wide variety of Cisco and huawei products.
February 2015 - October 2015 (8Months)
Curo Teknika/Smart telecom, Philippines• Provide technical support and assistance to a customer subscribing to a wide range of products and services
May 2011 - January 2015 (4 Years)
Philippine Home Pharmaceuticals, Philippines• Installing hardware and software systems