2017 - 2020 (3 Years)
JumboForce/Etihad Airways account, United Arab Emirates UAE
-installing and configuring computer hardware operating systems and applications; br-monitoring and maintaining computer systems and networks; br-talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; br-troubleshooting system and network problems and diagnosing and solving hardware or software faults; br-replacing parts as required; br-providing support, including procedural documentation and relevant reports; br-following diagrams and written instructions to repair a fault or set up a system; br-supporting the roll-out of new applications; br-setting up new users\ accounts and profiles and dealing with password issues; br-responding within agreed time limits to call-outs; br-working continuously on a task until completion (or referral to third parties, if appropriate); brprioritising and managing many open cases at one time; br-rapidly establishing a good working relationship with customers and other professionals, such as software developers; br-testing and evaluating new technology; br-conducting electrical safety checks on computer equipment.2016 - 2017 (1 Year)
Jumbo electronics/Etihad airways account, United Arab Emirates UAE
• Provides first line of troubleshooting and identify the cause of the problem.2015 - 2016 (1 Year)
StratNet/Globe telecom, Philippines
• In charge of Router and switch configuration including troubleshooting Configuring setup for data connectivity for a wide variety of Cisco and huawei products.2015 - 2015 (0Months)
Curo Teknika/Smart telecom, Philippines
• Provide technical support and assistance to a customer subscribing to a wide range of products and services2011 - 2015 (4 Years)
Philippine Home Pharmaceuticals, Philippines
• Installing hardware and software systems