My 14 years of experience includes responsibilities such as Pre-opening, Strategy Planning, Policy/SOP Formulation, MIS, General Administration, VIP Guest Escorting and Housekeeping & Safety Operations. I am presently working as Assistant Housekeeping Manager in Accor Group in Qatar Global Sports Event. This role requires me to develop & implement procedures, control systems for maintaining hygiene & quality standards lead efforts for streamlining processes and generating cost savings in operations; Budgeting; implement annual operating plan and strategic action plan to achieve the set objectives; conduct Health & Safety Audits, gauge the effects of new chemicals and ensure a healthy work environment. While my resume is attached for your perusal, a list of accomplishments indicative of my experience includes: · Showcased excellence in managing the opening & closing of shifts, duty rosters, guest relations, guest complaints, departmental issues, with proper handovers of shifts · Successfully imparted training on Health Safety and Environment, MSDS, Risk Assessment, Method Statement and COSHH Control of Substances Hazardous to Health. My ability to manage the entire gamut of team management activities encompassing roster preparation, allocation, development and performance management of resources will be of interest to you. I have a proactive management style with highly developed analytical and problem-solving skills. I bring to your company my years of relevant experience of Pre-Opening(Hyatt Amritsar, Jaypee Greens Golf and Spa Resort Greater Noida, The Claridges New Delhi, Holiday Inn resort) and my drive for results and positive outcomes. I am prepared for the next challenge in my career and look forward to hearing from you. Thank you for your time and consideration.
Best Regards
Chirag Chaudhary.
+974-31405082
Qatar
2022 - Present (2 Years)
Accor Hotels, Qatar
• Direct reporting to the Executive Housekeeper.2023 - Present (1 Year)
Plaza Inn hotel doha, Qatar
- Direct reporting to the General manager2020 - 2022 (2 Years)
Abu Dhabi National Hotels and CateringvService, United Arab Emirates UAE
• Direct reporting to the Executive Housekeeper.2019 - 2020 (1 Year)
Vits Hotel Mumbai, India
Vits Hotel Mumbai is 195 keys inventory with options of dining, conference, rendezvous, Bar, spa and gym facilities. Being a Deputy executive Housekeeper ( Head of Housekeeping Department) and reporting to General Manager. My role can be best explained in following points : br brDirect reporting to the General Manager. brPreparing Operational Supplies and equipment List. brMIS presentation of the month brPreparing the snag of the property as the renovation plan is in progress. brPrepare Budget for the Housekeeping operations for next year. brPreparing Standard operating procedures for the department. brManpower hiring, preparing Profit Loss report, making budget for the department, monitoring store requisitions, making duty roster for the department. brBeing a ecotel hotel vertical garden and hanging garden is one the major responsibility.2018 - 2019 (1 Year)
Holiday Inn resorts Kolkata, India
Holiday Inn resort kolkata is a 86 keys inventory with a total space of 12 acres and 10000 Sq. Ft, banqueting space with a view of man made ponds and bed of sunflowers. Holiday resort is a pre-opening team with my reporting to Room division Manager. My role as Housekeeping manager can be described in following points :2015 - 2018 (3 Years)
Novotel Mumbai Juhu Beach, India
Novotel Mumbai Juhu beach is a 203 keys inventory equipped with luxury and comfort for guest. I was internally transferred from Ibis hotel jaipur to Novotel Mumbai Juhu Beach. My direct reporting was Executive Housekeeper. My role can be best described in following points :2018 - 2018 (0Months)
Radisson kolkata, India
Radisson Hotel kolkata is a 96 keys inventory with a variety of dining options. I was appointed as Housekeeping manager and direct reporting to the General Manager.2014 - 2015 (1 Year)
Ibis Hotel, India
Ibis Hotel is a unit of Accor hotels and is situated in the middle of the Jaipur. Ibis Hotel jaipur is 140 keys inventory. My role as Assistant Manager Housekeeping( Acting head Of Department) can be best described in following points :2011 - 2014 (3 Years)
The Claridges New Delhi, India
The Claridges New Delhi is a 139 keys inventory with luxury of multi-cuisine restaurant, open air heated pool. My role as an Housekeeping Supervisor can be best explained in following points :2010 - 2011 (1 Year)
Jahypee greens Golf and Spa Resort, India
Jaypee greens golf and spa Resort is a pre-opening team. Role of houskeeping supervisor can be described as follows:2008 - 2010 (2 Years)
Hyatt Amristsar, India
Worked as Housekeeping Attendant in various areas i.e. Public area, Guest rooms, Laundry, Control Desk, Minibar. It was a pre-opening experience hence snaging and re-snaging was a major part of it. I have received various recognition from guest.