I have 18 yrs of experience in the hospitality industry and last experience was Operations Manager of Applebee's (UAE - 11 Restaurants) for the past 3.5 years & Presently on a hunt for better job opportunities in UAE. Would appreciate it if you could support me with a good opening & also it would be great to meet up with you one of these days as per your convenience, Hope to hear from you. Key Responsibilities: > Develop and enhance the brand awareness that reinforce the equity, values, image. > Own the brand marketing aspects: performance, content, communication, daypart demand, activation, execution, digital & social media, loyalty, agency management. > Provide leadership, inspiration and guidance to the team enabling them to achieve financial goals. > Drive the detailed financial budget process including, new openings, renovations, resources, AOP for development of the overall business strategy. > Utilise reporting to analyse performance, identify trends and provide analysis and recommendations to drive sales, traffic, profit and standards. > Draw on the resources, tools and techniques to positively impact Voice of the Customer NPS, compliance audits, food safety, NSF and quality assurance. > Provide local market awareness/ insights on market trends, monitor and know competition. > Negotiate and collaborate with host brand/ franchisor to ensure alignment on strategies and initiatives. > Understand and ensure compliance of the Franchise/ Development Agreement. > Understand and articulate industry and market trends; monitor and know competition. > Manage the internal relationships with various support functions and industry stakeholders. > Oversee the brand’s supply chain targeting efficiency, margin initiatives. > Drive a culture that recognizes accomplishments and constructive feedback for performance and development improvement.
2017 - 2020 (3 Years)
Applebees, United Arab Emirates UAE
I have 18 yrs of experience in the hospitality industry and last experience was Operations Manager of Applebee's (UAE - 11 Restaurants) for the past 3.5 years & Presently on a hunt for better job opportunities in UAE. Would appreciate it if you