An all-round seasoned Global HR professional, forward-thinking, fearless, proactive, and imaginative with 19+ years of experience in the HR Field across different industries in the Middle East, Africa Eastern Europe, and the Asia Pacific. Demonstrated success in sustainably improving business performance through effectively implementing various multimillion-dollar organizational initiatives, employing technology as a tool to transform business processes leading to enhanced operational efficiency.
Exploring challenging senior managerial assignments with a professionally managed organization to leverage acquired skills in accomplishing the organizational growth objectives
2018 - 2020 (2 Years)
Food Speciality Limited, United Arab Emirates UAE
Direct report to the CFO. Overall responsibility in managing the full HR and administration function as a member of the Leadership Management Team. Managing eight direct reports. Total coverage of 200 employees including distributor partnership engagement across the Middle East and Africa. br brAccomplishments: br• Project managed the successful implementation of a new HRMS system across the Middle East 2 months before the approved target end date. br• Deployed a world-class talent management system for the Management Team by revising the sales incentive plan, implementing competency framework, leadership development and succession planning. Resulted in a 40% in retention in FY 2019 and a 10% increase in engagement. br• Regional implementation of an employee-centric, cloud base learning hub across resulting in a 40% reduction in external training cost with a 75% participation rate. br• Revamped the performance management system with a cloud-based system and achieved a 100% completion rate of objective setting and performance appraisal within the prescribed timelines. br• Setup and implemented a regional Business Continuity Management protocols across all business units align with the Covid-19 outbreak. Resulted in the successful management of 3 Covid-19 positive cases with no impact on business operations. br• Rolled out a Leadership Development Program for Top Management focused on building trust and collaboration across all business units. Increased the collaboration between business units resulting in a 22% increase in cross-category sales across all business units FY2019. br• Implemented various employee engagement initiatives during FY 2018 and 2019 resulted in a 20% increase in overall retention and a 15 % increase in engagement amongst all employees. br• Improved operational efficiency of the HR organisation by 4% and 11% for FY 2018 and 2019 with the implementation of various cost-saving initiatives in Talent Acquisition, Vendor Management, and process reengineering. br• Supported the regional expansion of the business within the Kuwait, Egypt, and Nigeria markets.2015 - 2017 (2 Years)
Mondelez International, United Arab Emirates UAE
Located in Dubai, UAE, reporting to the Regional Talent and Organizational Effectiveness Head (EEMEA). Responsible in managing the talent and organizational effectiveness function for the Middle East and Pakistan as management lead for key regional projects and change lead for HR transformation projects across EEMEA. Managing two direct reports and 25 indirect reports. Total coverage of 9000 employees across EEMEA. br brAccomplishments: br• Launch of an employee centre platform to manage talent across EEMEA (22 countries), Alignment and Global standardization of all HR processes (e.g. Performance and Talent Management), Implementation of the Global talent recruitment (Taleo), expense claim system (Concur) and Learning Management system across EEMEA br• Successful implementation of the Talent management framework across the Middle East and Africa br• Change lead for the implementation of standardized mobile policy implementation across the EEMEA region and all markets resulting in savings if USD 1.5 million annual savings br• Change lead in the setting up of a Global Supply Chain Principle (GSCP) hub across the AMEA region. br• Certified Transformation Coach (International Coaching Federation) enabled me to coach more than 20 Middle Managers2013 - 2014 (1 Year)
Mondelez International, Saudi Arabia
Located in Dammam, Saudi Arabia, reporting to the Regional HR Head MEA and the General Manager for Mondelez Arabia. Main deliverables entail the setting up and managing the Human Resources and Administration function within Mondelez Arabia. Managing eight direct reports. Total coverage of 280 employees including distributor partnership engagement across Saudi Arabia. br brAccomplishments: br• Set up joint venture business across Saudi Arabia with a staff complement of 280 staff from initially a 16-strong parachute team, including the management country-wide admin function encompassing fleet management, travel and building maintenance br• Achieved a Saudization of 33% - End 2014- green status on Saudisation targets br• Liaised with the Ministry of Labour, SAGIA and local recruitment vendors in compiling implementing HR policies/procedures in compliance with local Saudi law to achieve a clean audit from KPMG br• Setup of and the management of Talent management and Performance management across Saudi Arabia.2008 - 2012 (4 Years)
Telkom, South Africa
Located in Pretoria, South Africa, reporting to the Managing Executive HR. Overall responsible for the HR business operations for the Network Division. Lead a 125-strong HR organization, managing six direct reports. Total coverage of 18,000 employees.