Self-directed and driven retail professional with nearly 14 years of experience with comprehensive accomplishments leading revenue growth, marketing, productivity, customer engagement, and cross-functional teams to ensure success and achieve goals. Known as an innovative thinker with strong knowledge of Inventory management, Supply Chain, P&L, margin growth, operations, and sales metrics acumen. Demonstrated success in developing and seamlessly executing plans in complex business structures. Recognized for maximizing performance by implementing process improvements through analysis of details to gain an understanding of logistics issues, trends, and best practices. Highly organized, creative problem-solver who excels at guiding teams through challenging projects by identifying goals and advising on implications. Expertise includes great customer experience, managerial and leadership skills, training, and development knowledge followed by logistics and supply chain in particulars.
2014 - 2020 (6 Years)
Emirates Airlines, United Arab Emirates UAE
Preparing monthly roster for the Team and driving the KPI`s2011 - 2014 (3 Years)
Sharaf Retail, India
Steering overall retail and operations function including areas of store management, facilities and services, systems implementation, marketing & promotions2009 - 2011 (2 Years)
IBM DAKSH, India
Handling Daily Operations following the correct procedures2007 - 2009 (2 Years)
HSBC Electronic Data Processing, India
Handling US-based customers by providing product and service information and resolving credit card issues