The Triangle, 5 Hammersmith Grove, London, United Kingdom
Wyndham Hotels & Resorts makes travel possible for all. From big cities and small towns to beachfront resorts and highway hotels, our 20 iconic brands bring a diverse perspective to the travel experience. With friendly service, thoughtful amenities, and a range of options for the everyday traveler, Wyndham will be there to welcome you wherever you go
Industry : Hotels & Resorts
Department : Sales and Marketing-PR
Location : Gurgaon, India
Level : Staff Line level
Posted : 03 May 2024
Job Role : Other Role
Recruiter : Wyndham Hotels & Resorts
Job Ref : HOZ79634
Employment Type: Permanent
Job Type :
Validate Through : 2024-06-01
Salary Description: Competetive Salary Offered
Wyndham Hotels & Resorts is now seeking a Coordinator, Business Travel - Global Sales EMEA to join our team in Eurasia
Job Summary
Summary The Coordinator, Business Travel - Global Sales EMEA is an integral part of the Global Sales Operations (GSO) team, managing diverse administrative duties and projects. The primary focus of this role is to provide support services predominantly to the Business Travel Sales teams across the EMEA region. The second is to coordinate/own the Request for Proposal (RFP) process in the systems throughout the segment working closely with the EMEA business travel sales teams and applicable hotels. The individual plays a vital role in raising awareness for Wyndham Hotels & Resorts, help sellers to generate business to Wyndham hotels and will effectively communicate our value proposition to existing business partners and prospects.
Additional responsibilities include assisting other members of the wider EMEA Sales team on an 'as required bases. The job holder will also be working directly with both managed and franchised hotel teams to educate, support and deliver opportunity and revenues through the Wyndham Hotels & Resorts systems.
In addition to the core responsibilities outlined, the role will also undertake ad-hoc projects that may not be related to business travel, contributing as defined by their line manager, in response to the dynamic demands of our business.
Complexity
The level of decision-making authority in this role is moderate depending on the task. Most tasks will be either regular ongoing / weekly / monthly etc. or should be requested with a full brief. RFP deadlines and content are the responsibility of each Account Owner, as is the communication with the clients regarding acceptances, declines and rate loading of each account.
For RFP process the level of autonomy and decision making on a day-to-day basis is minimal, decision making is moderate and autonomy on a day-to-day basis is minimal. The impact of decisions will be the same as those of other members of the team, with the same level of responsibility. This role does not have any supervisory responsibilities attached to it.
The Coordinator, Business Travel - Global Sales EMEA will be required to be the subject matter expert in the tools used by the Sales Team, Hotels and Clients to be able to educate, train and answer questions on the tool and the process.
Adding to the complexity, the role mandates a proactive approach to self-learning, crucial for meeting unique support needs in diverse events. Despite lacking direct supervisory responsibilities, the role operates with a level of responsibility that goes beyond coordination, embodying ownership, expertise, and proactive engagement with multifaceted tasks.
They will further support the team by providing a variety of administrative services on an 'as required' basis.
Experience/Certificates/Education
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