Wassim’s mission is to pin the new hotel on the map and consistently elevate its service.
As General Manager of the Park Regis Hotel by Prince Dubai Islands, Wassim’s mission is to pin the new hotel on the map and consistently elevate its service.
Working in the hospitality industry since he was 18, Wassim has an intimate understanding of the sector, with guest satisfaction being second nature to him.
Graduating in Hotel Management in Lebanon, his grassroots career took him from serving at one of Beirut’s most famous restaurants to working the reception at a boutique hotel in the idyllic Lebanese mountains. The moment soon came to broaden his horizons, and he moved to the UAE in 2004 as a Restaurant Supervisor.
He then progressed to Assistant Restaurant Manager at the five-star hotel, with the titles of Restaurant Manager and Banquet Manager swiftly following suit.
With his sights set on Sharjah next, he served as a Hotel Manager in 2011.
Two years later, he was assigned to two more hotels under the same group.
In 2020, he relocated to Dubai as a Cluster Hotel Manager for three homegrown hotels. His extensive regional experience in F&B and Leisure Sales saw him excel in his next project, an 800-room hotel’s highly anticipated pre-opening.
Equally passionate about guest and employee satisfaction, Wassim regularly checks in with guests and actions both positive and constructive feedback. Internally, he works with Human Resources to introduce team-building activities and other innovative ways of keeping the hospitality team connected and engaged.
Additionally, he recognises the standard Dubai consistently delivers to. So, he works closely with government and non-government partners to maintain hotel excellence.
While Park Regis by Prince is a four-star hotel, being part of the Japanese Seibu Prince Hospitality group heightens its status to a “four-star-plus” hotel.
With a host of sustainable initiatives and exciting plans to open a Levantine restaurant on the property, no one day is like the other in Wassim’s world.
Meela Seenarain
Dubai, United Arab Emirates UAE