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Cluster front office manager - Wyndham Dubai Deira United Arab Emirates UAE | 7 Followers
25 days ago

# #hozpitalitybest30 #frontofficeleaders #upsellingstrategies #customerservice #customersatisfaction #hospitalitysuccess #leadership #frontoffice #operations #guestservice #hotelmanagement #popularchoice #hozpitalityexcellenceawards #marykilliny
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Operations Manager - Mazaya Group Egypt | 2 Followers
1 month ago

There are several commonly used frameworks for classifying customers and their interactions based on their personalities. Here are a few examples:

1. Myers-Briggs1.

Myers-Briggs Type Indicator (MB TI): The Myers-Briggs framework classifies individuals into one of 16 different personality types based on four dichotomies: extra version (E) vs. introversion (I), sensing(S) vs. intuition (N), thinking (T) vs. feeling (F), and judging (J) vs. perceiving (P). This framework can be used to classify customers and their interactions based on their preferences for communication, decision-making, problem-solving, and overall behavior.

2. Disc2.

DISC: The DISC framework categorizes individuals into four main personality types: Dominance, Influence, Steadiness, and Compliance. Using this framework, customers can be classified based on their communication styles, decision-making preferences, and how they interact with others. For example, Dominant customers may be assertive and results-oriented, while Steady customers may be more reserved and focused on maintaining relationships.

3. Big Five Personality Traits3.

Big Five Personality Traits: This framework focuses on five broad personality dimensions: openness, conscientiousness, extra version, agreeableness, and neuroticism. Customers can be classified based on where they fall on each of these dimensions, allowing for a more nuanced understanding of their behaviors and preferences. For instance, customers who score high on extra version may seek more social interactions and engagement, while those high in conscientiousness may prioritize reliability and attention to detail.

4. Customer Segmentation Models: In addition to personality-based frameworks, businesses often use customer segmentation models to classify customers based on various criteria such as demographics, psycho graphics, behavior, and preferences. These models create distinct customer segments, allowing companies to tailor their interactions and offerings to specific groups. Examples of segmentation criteria include age, gender, income level, lifestyle preferences, and purchasing behavior.

It's important to note that while these frameworks can provide valuable insights into different customer personalities, they should not be used as exclusive labels or definitive characterizations. Individual customers may exhibit traits from multiple categories, and personalization should always be adjusted based on individual preferences and needs.

#management
#leadership
#innovation
#psychology
#success

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Director of HR - Jannah Hotels + Resorts United Arab Emirates UAE | 64 Followers
1 month ago

Fostering a workplace culture of trust is a transformative endeavour that holds the potential to revolutionise an organization's dynamics and outcomes.

And it's founded by defining ad redefining the purpose of everything that's presented to the organization - the "WHY" of things, which is a mutual journey of both the management, stakeholders and everyone in the organization.

#growthmindset #companyculture #leadership #employeebenefits #humanresources #inspirationalleadership
https://hrme.economictimes.ind....iatimes.com/news/ind

Organisational Culture: How to build a high-trust culture in the volatile era of work, ETHRWorldME
hrme.economictimes.indiatimes.com

Organisational Culture: How to build a high-trust culture in the volatile era of work, ETHRWorldME

In a constantly shifting world of work, where uncertainty can frequently toss a shadow, a workplace culture of trust stands as a beacon of stability and success. It represents the commitment of an organisation to nurturing its most invaluable asset:
Hozpitality Group Pay on Performance created new article
created new article
United Arab Emirates UAE | 217017 Followers
2 months ago

Wael Shawkat named among Hozpitality's Commended Front Office Leaders in the Middle East for 2023 | #waelshawkat #millenniumplacebarshaheights #millenniumhotels #hozpitalitybest30 #frontofficeleaders #upsellingstrategies #customerservice #customersatisfaction #hospitalitysuccess #leadership #frontoffice #operations #guestservice #hotelmanagement #commended #hozpitalityexcellenceawards

Wael Shawkat named among Hozpitality's Commended Front Office Leaders in the Middle East for 2023

Wael Shawkat named among Hozpitality's Commended Front Office Leaders in the Middle East for 2023

Wael Shawkat emerges as a cornerstone of the Millennium Group, fostering a notable legacy over nine years across three distinct hotels. Throughout this journey, his exceptional leadership acumen and profound comprehension of the hospitality sector have shone brilliantly.
Hozpitality Group Pay on Performance created new article
created new article
United Arab Emirates UAE | 217017 Followers
2 months ago

Mohamed Hassan named among Hozpitality's Commended Front Office Leaders in the Middle East for 2023 | #mohamedhassan #grandmillenniumbusinessbay #millenniumhotels #hozpitalitybest30 #frontofficeleaders #upsellingstrategies #customerservice #customersatisfaction #hospitalitysuccess #leadership #frontoffice #operations #guestservice #hotelmanagement #commended #hozpitalityexcellenceawards

Mohamed Hassan named among Hozpitality's Commended Front Office Leaders in the Middle East for 2023

Mohamed Hassan named among Hozpitality's Commended Front Office Leaders in the Middle East for 2023

Mohamed Hassan has a visionary outlook and synergistic collaboration with his team.