Rixos Bab Al Bahr Promotes Burak Ak to Rooms Operations Manager

Ras Al Khaimah, United Arab Emirates, 13 May 2025 – Rixos Bab Al Bahr, an all-inclusive resort in Ras Al Khaimah is pleased to announce the promotion of Burak Ak to Rooms Operations Manager.

In this new role, Burak will oversee the front office, concierge and guest relations. He will lead and train the team to ensure exceptional service standards, manage departmental budgets, monitor key performance metrics, and implement strategies to enhance guest satisfaction and operational efficiency.

Burak has been with Rixos Bab Al Bahr since 2022. He previously served as Quality and Sustainability Manager, where he played a pivotal role in promoting environmental awareness and leading the hotel’s sustainability initiatives. His efforts ensured compliance with international certifications, including GSTC, EarthCheck, and multiple ISO standards, such as quality, food safety, environmental management, and customer satisfaction. Among his key achievements, the resort became the first Autism Certified Centre in Ras Al Khaimah and the first to earn Blue Flag certification on Marjan Island—milestones that reflect his dedication to inclusivity and environmental stewardship. Moreover, he has successfully managed internal audits, enhanced operational hygiene practices, and conducted staff training programs in sustainability and quality systems. Additionally, he has contributed to guest satisfaction through continuous monitoring, reporting, and cross-departmental collaboration.

“We are proud to recognise Burak’s dedication and talent with this well-deserved promotion,” said Miguel Melo, Hotel Manager. “This new role is a testament to his remarkable impact on the team and the property. We are confident his guest-focused approach and dedication will contribute significantly to our continued success.”

Burak Ak is a seasoned hospitality professional with over 13 years of industry experience and more than 20 certifications in health, safety, and sustainability. His extensive career includes key quality and operations management positions at OTI Hotels & Resorts and SGS in Turkey. Burak holds a bachelor’s degree in environmental science and a master’s in environmental engineering. He relocated to the UAE to join Rixos Bab Al Bahr, where he has continued to develop and excel in his career path.

ABOUT RIXOS HOTELS:

Established in 2000, Rixos is one of the world’s fastest-growing luxury hotel chains, specialising in luxurious all-inclusive holidays. At the heart of every Rixos Hotel & Resort is a revitalising wellness spa with an authentic Turkish Hammam, renowned for its unique selection of spa rituals, revolutionary entertainment programme, one-of-a-kind children’s edutainment programme at Rixy Kids Club and action-packed challenges at Exclusive Sports Club. Each hotel offers a distinctive variety of restaurants and bars, an exciting entertainment and sports schedule, and a diverse range of lavishly appointed rooms and suites. 

Each Rixos hotel in Turkey, the UAE, Russia, Croatia, Egypt, Kazakhstan, Qatar and Saudi Arabia is a genuinely inspiring location due to its best-in-class facilities, dining options and entertainment venues. The award-winning Rixos Hotels have received global recognition from distinguished professional bodies, including the American Five Star Diamond Award, Conde Nast, World Travel Awards, Haute Grandeur Global Awards and TripAdvisor.

Rixos Hotels currently operates six hotels in the United Arab Emirates: Rixos Premium Dubai in JBR and Rixos The Palm Dubai Hotel & Suites in Palm Jumeirah in Dubai, Rixos Bab Al Bahr and Rixos Al Mairid Ras Al Khaimah in Ras Al Khaimah, and Rixos Premium Saadiyat Island and Rixos Marina Abu Dhabi in Abu Dhabi.

Rixos Hotels is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Formed in 2021, Ennismore is a joint venture with Accor, which holds a majority shareholding.